Delivery Information                         

As the festive season approaches, we know how important it is to plan your schedule and make the most of this special time of year. To help you stay organised and ensure you can access our services without any surprises, we’ve put together all the key details you need to know about our opening and closing dates, as well as the cut-off times for placing orders. Whether you’re wrapping up last-minute tasks or preparing for the holiday break, read on to find out everything you need to plan ahead.

Monday 23rd December 2024

Last chance to get your order before Christmas. Orders today will be dispatched for delivery on Tuesday 24th December as long as you select next day delivery when checking out.

Tuesday 24th December 2024

Orders placed before 3pm will be dispatched for delivery on Friday 27th December (orders for locksmith work must be placed before 12pm).

Thursday 2nd January 2025

Normal service resumes (5pm cut-off). Orders placed before 5pm will be dispatched same day.

PLEASE NOTE:

Orders placed on our website and mobile app between Wednesday 25th December and Wednesday 1st January will be despatched on Thursday 2nd January.

 Next Day Delivery

Here at Lock Shop Direct we are proud to offer a next working day delivery service to all our customers. When checking out simply select the next working day option from the drop down list of delivery services, however please note that to qualify for next working day delivery all online orders must be received before 5pm (if ordering by telephone the cut off is 4pm). So if you need a product in a hurry or simply don't want to wait then take advantage of this great service today.

Please note some products are not applicable for next day service. If there is a next day service available it will be listed with the delivery options available. 

For further information regarding deliveries including details on charges and returns please click here. Also please note on any orders received after 4pm which require extra keys or keying alike cannot be guaranteed for next working day delivery.

If you would like more information on our next working day delivery service or if you have any other queries please call: 0330 174 0851 or email us.

Key Cutting Service Delivery

Where Lock Shop Direct require the original key or high security key cards the new cut key will be issued for next day delivery upon receipt of requested key or card from the customer.  

For products within this category that are eligible for next day delivery it will be stated on the product details page. Those eligible, we guarantee to process within the same day if received before 12pm and we recommend you select our next working day pre 12 delivery service. This means the key will be send out via recorded delivery for additional security. For further information please see our terms and conditions.

All cut keys will be send out via recorded delivery for additional security. For further information please see our terms and conditions.